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How to Contact Amazon Seller Support & Get Help with Your Seller Central Account or Business

How to Contact Amazon Seller Support & Get Help with Your Seller Central Account or Business

January 1, 2022 By IsraeliPanda

That unavoidable opportunity arrives in each Amazon vendor’s business when an issue can’t be settled in Seller Central, or an answer can’t be found for an interesting item circumstance.
For this, Amazon made Amazon Seller Support, a devoted group with a framework intended to assist dealers with their inquiries and issues in regards to each part of their business.
While few out of every odd Amazon vendor can put their full trust in Seller Support, there will be times when you want their assistance. Consider Amazon Seller Support as an asset accessible to you, that can assist shed with more lighting on your circumstance.
Continue to peruse to become familiar with how Seller Support can help you, how to reach them, and some pragmatic master tips that can assist you with rapidly settling your vendor issues.

What can Amazon Seller Support assist you with?

Amazon Seller Support is prepared to deal with and investigate a huge number of merchant circumstances and issues. Here are only a portion of the things they can assist you with:

  • Item page changes to your title, portrayal, and brand name
  • Adding another item appropriately
  • Finishing a GTIN exclusion application
  • Missing FBA stock or abandoned stock
  • Client request issues or A-Z claims
  • Reestablishment of a suspended vendor account
  • A stifled or latent posting
  • Fizzled or postponed distributions

At the point when you go to the assistance area in Seller Central, you can see a menu that rundowns different help classifications. Pick the most explicit thing that mirrors your backing demand, so it very well may be handled effectively.

Contingent upon the classification you pick in the menu, Amazon might offer an answer for you without really opening up a case with Seller Support — which would be the most ideal situation.
For instance, on the off chance that your posting was inert yet you were uncertain why, you would pick Products, Listings, or Inventory, then, at that point, click on Listing Not Active and enter the ASIN or FNSKU of the item.

For this specific item, the explanation it is latent is that the deal end date for this posting has slipped by. Whatever the explanation is, Amazon will show it here with an answer, without the need to open a case or draw in with a Seller Support delegate.

Assuming you have more inquiries, you can tap on “Reach Us” beneath to open up a help case.

Instructions to contact Amazon Seller Support

Would it be advisable for you to choose to, it is genuinely simple to open up a help case with Amazon. In Seller Central, go to the upper right corner of the page and snap on “Help.”
Pick the one that meets your requirements the most. Usually, vendors pick “Selling on Amazon.”
Subsequent to tapping on one of the choices, you will be brought to a field checked “Depict Your Issue” where you can portray your circumstance recorded as a hard copy. In light of the data you give, Amazon will offer you a few answers to assist with settling your specific issue. The goal here is to come to a goal without opening up a help case.

Is there an Amazon Seller Support telephone number?

No, there is no particular telephone number that you can call to reach out to Seller Support. You should go through the most common way of opening a help case and picking the Phone contact technique. Here, you should enter your telephone number and snap on “Call me now.” Within a couple of moments, somebody from the Amazon support group will call you, ordinarily from a number with a 206 region code (Seattle.)

Is there an Amazon Seller Support email address?

No, there is no email address you can contact straightforwardly when you have an issue. You should open up a case in Seller Central and pick the Email contact strategy. Here, you can speak with the help specialists recorded for your situation sign in Seller Central.

Is there an Amazon Seller Support talk?

No, there is no talk choice while reaching Seller Support.

Is it better to converse with a Seller Support specialist on the telephone, or open an email case?
This relies upon how dire your issue is. Assuming you have a squeezing matter that should be settled ASAP, for example, a smothered posting that is costing you deals constantly, I recommend conversing with a help specialist on the telephone. More often than not, you can resolve your issue rapidly with a call. A few specialists might have to set aside the effort to comprehend your specific circumstance. At the point when you demand a call, ensure you are prepared with every one of the subtleties an agent will require, be patient, and be just about as clear as conceivable when you talk.
Assuming the specialist or another help group agent settle your issue quickly on the telephone, they will open a case for yourself and express that they will hit you up through email. The case will then, at that point, be recorded for your situation log. This can be disappointing however once more, be patient and hang tight for them to hit you up.

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